Business continuity planning connects building disruption to the services the organization must restore first

Commercial & institutional resilience

Business continuity planning connects building disruption to the services the organization must restore first.

Plan flood business continuity using critical functions, dependencies, alternate work, recovery objectives, building access and suppliers.

  • Ontario depth
  • Canada-wide learning
  • Standards-informed
  • Risk reduction, not guarantees

The practical answer

Start with the property, the operations and the consequence.

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

System view

Four areas that should be reviewed together

Each area needs a defined purpose, owner, evidence trail and review cycle.

01

Critical Functions And Obligations

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

02

Building, People And Supplier Dependencies

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

03

Recovery Time And Minimum Service Objectives

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

04

Alternate Operating Strategies

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

Guidance 1

Critical Functions And Obligations

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

For this topic, the organization should complete a business impact analysis. The decision should be recorded with the responsible owner, evidence used, limitations, review date and any need for qualified technical, legal, insurance or municipal advice.

Commercial resilience depends on connected decisions. Building systems, site drainage, occupancy, maintenance, emergency response, continuity and capital planning should not be evaluated as isolated programmes.

Commercial stormwater and flood resilience guidance for critical functions and obligations

Guidance 2

Building, People And Supplier Dependencies

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

For this topic, the organization should map facility and external dependencies. The decision should be recorded with the responsible owner, evidence used, limitations, review date and any need for qualified technical, legal, insurance or municipal advice.

Commercial resilience depends on connected decisions. Building systems, site drainage, occupancy, maintenance, emergency response, continuity and capital planning should not be evaluated as isolated programmes.

Commercial stormwater and flood resilience guidance for building, people and supplier dependencies

Guidance 3

Recovery Time And Minimum Service Objectives

Flooding can interrupt business even when occupied space remains dry. Closed roads, failed utilities, inaccessible garages, damaged suppliers or unavailable staff can stop critical functions. Continuity planning defines minimum service and acceptable downtime.

For this topic, the organization should set realistic recovery objectives. The decision should be recorded with the responsible owner, evidence used, limitations, review date and any need for qualified technical, legal, insurance or municipal advice.

Commercial resilience depends on connected decisions. Building systems, site drainage, occupancy, maintenance, emergency response, continuity and capital planning should not be evaluated as isolated programmes.

Commercial stormwater and flood resilience guidance for recovery time and minimum service objectives

Implementation workflow

Move from concern to governed action

A useful commercial workflow identifies decisions, accountabilities and verification rather than producing an isolated report.

  1. 1

    Complete A Business Impact Analysis

    Assign an accountable owner, document the evidence and define what completion and verification will look like.

  2. 2

    Map Facility And External Dependencies

    Assign an accountable owner, document the evidence and define what completion and verification will look like.

  3. 3

    Set Realistic Recovery Objectives

    Assign an accountable owner, document the evidence and define what completion and verification will look like.

  4. 4

    Prepare Alternate Sites, Suppliers And Manual Procedures

    Assign an accountable owner, document the evidence and define what completion and verification will look like.

  5. 5

    Coordinate Facility And Business Decisions

    Assign an accountable owner, document the evidence and define what completion and verification will look like.

  6. 6

    Exercise Partial Restoration And Prolonged Closure

    Assign an accountable owner, document the evidence and define what completion and verification will look like.

Readiness check

Use this page as a working review

Selections are stored only in this browser session and are not submitted to RSM.

0 of 6items reviewed

Common failure points

Avoid incomplete planning

  • Assuming The Building Is The Only Dependency
  • Using It Recovery As The Whole Plan
  • Setting Recovery Times Without Facility Input
  • Failing To Plan For Partial Reopening
Commercial building systems being inspected and documented

Connected pathways

Continue with the next useful decision

Frequently asked questions

Questions organizations commonly ask

How is recovery time different from repair time?

A function may recover through alternate arrangements before full repair, or remain unavailable after repairs if dependencies are missing.

Should tenants have separate plans?

Usually yes, coordinated with building-wide access and utility arrangements.

Can insurance replace continuity planning?

No. Insurance may support financial recovery but does not operate the business.

Who owns continuity planning?

Leadership, operations, facilities, IT, risk, communications and suppliers usually share coordinated roles.

Official source basis

Use current public and professional requirements

RSM summarizes concepts for education. Confirm design, legal, insurance, code, permit, funding and emergency requirements with the responsible authority or qualified professional.

Next step

Turn commercial flood-resilience knowledge into an owned programme.

Connect the building, site, people, records and investment decisions through one accountable pathway.

Published: July 19, 2026   Last reviewed: July 19, 2026

Prepared by Regional Stormwater Management for public and professional education. RSM does not certify buildings, guarantee flood prevention, determine insurance coverage or replace engineering, legal, municipal or emergency advice.